NEW YEAR IN RIGA
RIGA
Program
Payments & Cancellations
Service Standarts
Special Features
December 2009 - January 2010
4 days/3 nights
Dates:
MNY01: 2009 DEC 30 - 2010 JAN 02
PROGRAM:
DAY 1 (TUESDAY)
Arrival in Riga, optional transfer to Hotel Reval Latvija****, check in, welcome meeting, optional welcome dinner at hotel.
DAY 2 (WEDNESDAY)
Riga, founded in 1201 by the German bishop Albert, is the largest of the three Baltic capitals and boasts a real kaleidoscope of architectural styles and by the end of December the city is preparing for a vibrant New Year celebration. The morning walking tour of the Old Town includes Riga Castle, the Dome Cathedral, St. Peter’s Church, the Swedish Gate, the Three Brothers, the Large and Small Guilds and the Freedom Monument. The afternoon is reserved at New Year shopping at the Christmas Market and in the Old Town. And in the evening we join a fabulous New Year’s Eve buffet dinner at Restaurant “Esplanade” and party at Amber Night Club after midnight.
DAY 3 (THURSDAY)
After a late breakfast is offered an optional visit to the Lido Recreational Center, a large restaurant located in one of the largest blockhouses in Europe and surrounded by a lot of winter attractions. We enjoy a traditional self-service Latvian lunch before leaving the center. The balance of the day is reserved for exploring more of Riga on own hand. Optional dinner at hotel.
DAY 4 (FRIDAY)
Breakfast, optional departure transfer to airport.
Package prices per person
EUR 275.00 (double occupancy)
EUR 115.00 (single supplement)
Including:
• 3 overnights at centrally located Hotel Reval Latvija****
• 3 x buffet breakfast
• Welcome meeting with champagne cocktail or juice
• 3-hours guided walking tour of Riga Old Town
• Entrance to Dome Cathedral
• New Year’s Eve dinner at Restaurant Esplanade and party at Amber Night Club
• Service of English and German speaking guide
• Service of Italian and Spanish speaking guide
• Service of French speaking guide
• Potage at Hotel
• Service and VAT
Optional:
• Transfer from airport to Hotel Reval Latvija**** or vice versa.: EUR 35,00 for private car (1-3 persons), EUR 55,00 for private minivan (4-7 persons)
• Welcome dinner at Restaurant “La Boheme”: EUR 40.00 pp
• 3-hours excursion to Lido Recreational Center with a 3-course Latvian lunch: EUR 55,00 pp
• Farewell dinner at hotel: EUR 25.00 pp
Pre-tour package: Vilnius 2009 DEC 28 – 30:
December 28: Arrival transfer in Vilnius and check in at Hotel Reval Lietuva****.
December 29: Breakfast. 10.00 – 13.00 Vilnius Old Town walking tour with guide.
December 30: Breakfast. Transfer to bus station and departure with Eurolines bus to Riga to join the MNY01 tour.
Package price per person:
EUR 215,00 per person in double
EUR 70,00 single supplement
Post-tour package: Tallinn 2010 JAN 02 – 04:
January 2: Breakfast. Departure with Eurolines bus to Tallinn, arrival transfer in Tallinn and check in at Hotel Reval Olumpia****.
January 3: Breakfast. 10.00 – 13.00 Tallinn Old Town walking tour with guide
January 4: Breakfast. Departure transfer in Tallinn
Package price per person:
EUR 215,00 per person in double
EUR 70,00 single supplement
PAYMENTS & CANCELLATIONS:
30% pre-payment for all ordered tours is required at the moment of booking.
If 30% pre-payment is not received 5 working days after the guaranteed departure booking confirmation was sent - the reservation is cancelled automatically.
The rest 70% of grand total amount (including all optional services) must be paid 6 weeks (42 days) before tour start day.
Credit cards:
Our agency accepts following types of credit cards: VISA, MASTERCARD, AMERICAN EXPRESS.
When you pay with a credit card, you must fill in and sign the ORDER FORM and send us the copy of your credit card and the first page of national passport by fax +370 5 212 6767 or by e-mail incoming@baltictours.com.
When you pay with a credit card plus 2 % to the sum applies. AMEX 5% to the sum.
Bank payments:
For payments in USD Dollars or EUROS:
Beneficiary: UAB Baltic Tours Vilnius
Beneficiary address: J.Tumo -Vaizganto 9/1, Vilnius, LITHUANIA
Name of Bank: AB SEB BankasBank Address: Gedimino pr. 12, Vilnius
Account#: LT30 7044 0600 0121 6423
SWIFT code: CBVI LT 2X
Note: Bank Transfer charges should be paid separately. This sum is not included in the overall price.
Cancellations:
For cancellations made:
41 – 28 days prior to arrival a cancellation fee of 50% of the total tour costs is charged.
27 – 22 days prior to arrival a cancellation fee of 75% of the total tour costs is charged.
Cancellation later than 21 days prior to arrival a cancellation fee of 100% of the total tour costs is charged.
SERVICE STANDARTS:
Hotels: We are in general using good centrally located 4 star hotels. Where these are not available we are using centrally located superior 3 star hotels. Please in particular note that in Moscow and St. Petersburg we have made a choice for very good superior 3 star hotels. The Baltic Biking tour is based on good 3 star hotels. We reserve the right to change the hotels. Alternative hotels will be of the same standard as the hotels mentioned in the catalogue, both in terms of standard and location. Final hotel names will be advised latest 1 month prior to arrival.
Meals: Breakfasts are buffet style at all hotels.
Coaches: Our coaches are new 49-seater 1st class coaches with air conditioning, adjustable seats, toilet, fridge and possible other conveniences. Depending on sales some tours or segment of tours and optional tours will be operated with new 1st class minivans with adjustable seats and air conditioning. For comfort and security we always keep at least 3 empty seats in coaches and minivans. Passengers are covered by 3rd party liability insurance. Drivers are driving strictly according to EU regulations. We do not allow smoking in the vehicles. Seating in the vehicles is free.
Tour escorts: Our tour escorts are university graduates and have been specially trained as guides and as multilingual tour escorts. The tour escorts we use are very experienced and most have been working for us for many years. The tour escorts will be assisted by local guides if needed or required.
Portage: Portage of one piece of luggage is included at all hotels and railway stations.
Welcome letter: On arrival to the hotel the guests will receive a personalized welcome letter announcing time and place for the welcome meeting.
Welcome meeting: The welcome will start at 19:00 in the lobby of the hotel. During the welcome meeting the guests will be served a welcome drink. The tour escort will introduce the program and the optional tours and the guests will receive various materials such as: a personalized program, information materials and city tips, a useful list of the best museums, shopping possibilities and restaurants in each city
Visa support: Visa support and registrations fees are included for tours to Russia and Belarus.
Number of participants: We allow max 45 guests on the same tour. The average number of guests is around 35. For the Baltic Biking tours we allow max 18 guests on the same tour. These tours are often full.
SPECIAL FEATURES:
Arrival transfers: If guests have ordered private arrival transfer they will be met by a driver with a name board reading their surnames in the arrival hall of the airport.
Optional excursions and dinners: Our tours come with an extensive choice of optional excursions and dinners. The optional excursions feature important highlights not included into the standard sightseeing tour and always include transport, guide service and entrances. The optional dinners are either half-board at hotel or special dinners at local restaurants. Dinners at hotels are either a substantial 3-course set menu or buffet style. The dinners include ice-water and coffee/tea. Dinners at local restaurant include a substantial 3-course menu with ice-water and coffee/tea. In some cases alcoholic drinks, folklore music or other types of live music is included. We have carefully chosen local restaurants which are typical of the area and yet something special and which offer good food and service and good value. The dinners at local restaurants include guide and transport, in some few cases the restaurants are within walking distance from the hotel (max 10 min walk) and transport is not included. At both hotel and local restaurant additional drinks can be ordered and paid for at the spot.
Diplomas for active touring: The participants in the Baltic Biking tours will receive a diploma for successfully completing active touring in the Baltic countries.
Pre and Post stays: We offer attractive wholesale rates for guests who would like to arrive earlier or depart later. Please ask for a detailed pricelist.
Quality control: Our ambition is to render the best possible service and we ask all guests to fill out a service questionnaire evaluating the service. The questionnaires are handed over to the guests during the welcome meeting and collected at the end of the tour. Moreover, we are happy to receive feedback in any other form, aiming to help us to maintain and raise the standard of our product.
Safety and security: Safety and security is a major priority in all our operations. We only use suppliers that guarantee the same thing. We carefully check the insurance and operating license of all our suppliers and we are very attentive to safety and security in the way we operate ourselves.
